Privacy Policy

Privacy Policy

Last updated: August 19, 2024

1. Introduction

Welcome to Jammad.com (“Website”), operated by Jammad (“we,” “us,” “our”). We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or make a purchase from our Website. By using our Website, you agree to the terms of this Privacy Policy.

2. Data Collection

We collect and process the following types of personal data:

  • Personal Information: When you create an account, make a purchase, or contact us, we collect your name, email address, phone number, billing address, shipping address, and payment details.
  • Usage Data: We collect information about your interaction with our Website, including your IP address, browser type, device information, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. For more information, please refer to our Cookie Policy.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our obligations when you make a purchase or create an account with us.
  • Legitimate Interests: To improve our services, enhance your experience, and prevent fraud.
  • Consent: For marketing communications and the use of non-essential cookies, where you have given your explicit consent.
  • Legal Obligation: To comply with legal requirements, such as tax and accounting obligations.

4. Data Usage

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, payment processing, and customer service.
  • Communication: To communicate with you regarding your orders, account, or any inquiries you have made.
  • Marketing: To send you promotional offers, newsletters, and updates, provided you have given your consent.
  • Website Improvement: To analyze how you use our Website, improve our services, and develop new features.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Storage and Retention

We store your personal data securely on servers located within the European Economic Area (EEA). We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will securely delete or anonymize it.

6. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: We may share your data with third-party service providers who assist us with payment processing, shipping, customer service, and marketing, subject to strict confidentiality obligations.
  • Legal Authorities: We may disclose your data to law enforcement, regulatory bodies, or other governmental authorities when required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owner, subject to the same privacy obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security audits.

8. Your Rights

As a data subject, you have the following rights under the GDPR:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Restriction: You have the right to request the restriction of processing of your data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

9. International Data Transfers

If we transfer your personal data outside the EEA, we will ensure that the transfer is subject to appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your privacy rights.

10. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our Website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Jammad
Email: [email protected]
Address: Somewhere else

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.